Usually love this place. Dr. Casey, Dr. Jaime (no longer at Pt. Loma) and Dr. David are great. Unfortunately, I had the experience of seeing Dr. Lucy for the first time. After reviewing my x-rays, she stuck her instrument in my mouth and started barking numbers to the dental assistant. I am 58 and have had 2 cavities in my life. A cavity from my childhood eventually resulted in a root canal and a crown but that's it! So now Dr. Lucy proceeds to tell me that I have 5 cavities. I am shocked and upset to say the least, which I said to her. Since my last appt. 6 months ago I now have 5 cavities? No, my diet has not changed to just sugar! She kept sticking her instrument in my tooth while I was looking in a mirror to try and see what she was talking about. I couldn't, so now she mentions additional x-rays so I can see. She also mentions my 2 crowns. I correct her and tell her I have 1 crown. I don't think she liked that I corrected her but she looked again and realized there is just 1 crown. She tells me 4 of the cavities need to be taken care of the sooner the better and asks if I had questions. Well yes, I have tons of questions but her complete lack of "bedside manner" made me just want her out of the room. The lovey hygienist (sorry, forgot her name) cleaned my teeth and helped calm me down. I declined the additional x-rays because doubt insurance covers those. The hygienist made my next appt. and noted that I'd like to see Dr. David who I've seen before and I believe we have discussed this demineralization which could potentially turn into a cavity. I've never had pain and I think we're just keeping an eye on things. I realize at 58 your enamel starts to deteriorate but what preventative measures can we take and does "take care of" mean drilling and filling 4 teeth ('cause you know insurance only covers a portion of that)? Dr. Lucy and her "you have this, you need to do that, blah, blah, blah" just made me see dollar signs. All the other dentists I've seen were very personable and complementary on the state of my teeth at my age. Again, love this place and love the staff but Dr. Lucy was the exception. Kindness matters!